Delivery Policy
Last updated: 1 June 2026
Delivery Policy
This policy covers how NZ Tech Ltd handles delivery of physical products ordered through Our Website.
NZ Delivery Timeframes
- Standard: Typically 3-7 business days
- Rural: May take an additional 3-9 business days
- Express: Available at checkout for eligible orders
Timeframes are estimates only and not guaranteed. Delays may occur due to courier capacity, public holidays, rural areas, or events outside our control.
Delivery Costs
Costs are calculated at checkout based on your address and order contents. Free delivery promotions may apply — check Our Website for current offers.
Risk and Ownership
Risk passes to you on delivery. Ownership passes to you when full payment is received.
Tracking
A tracking number will be emailed to you when your order is dispatched. Use this on the courier’s website to track your parcel.
Missed Deliveries
If no one is available, the courier may leave a card for collection or redelivery. We are not responsible for courier redelivery fees.
Damaged or Missing Orders
Contact us within 48 hours of delivery at [email protected] with your order number and photos. We will arrange a replacement or refund as required under our Returns Policy and the Consumer Guarantees Act 1993.
International Delivery
Currently we deliver within New Zealand only. Contact us for international enquiries.
Contact Us
NZ Tech Ltd
Email: [email protected]
Website: www.nztech.co.nz
